AI warms up your service leads — your team's there to close.
The AI Agent that calls every home services lead in seconds, follows up every time, and gets them on the phone with your team.
Trusted by Top Performing Home Services Businesses
Voicemails don't book jobs—your team does.
Your team is stretched thin — answering service requests, qualifying homeowners, booking estimates, and updating your CRM. Hot leads from your website and ads go cold as your best people get bogged down with repetitive, time-consuming tasks.
Let AI handle the busywork, without losing the human touch.
With Callingly, you know that every homeowner who reaches out is going to get an immediate call and text. Your AI Agent starts the conversation within seconds, follows up every time, and makes a warm transfer to your team when they get the homeowner on the line. If no one is available, they schedule an estimate or follow-up call when the homeowner prefers.
Every service lead gets an immediate call and text, guaranteed
The AI Agent follows up until they get the homeowner on the line
AI does a warm transfer to your team
Every call and lead is tracked in your CRM
Here's how we power up your team
With Callingly, new homeowners are called and texted within seconds and then added to a multichannel follow-up series that closes more deals.
A new lead comes in.
Callingly integrates with your CRM, landing page, or web form to capture new homeowner information as soon as it comes in. Customize triggers and rules so you only call and text back the right leads.
Your AI agent calls the homeowner within seconds.
While Callingly works to connect your team and homeowner by voice, the homeowner receives automated SMS messages introducing your team and letting them know to expect a call.
They qualify the homeowner, then make a warm transfer to your team.
We call your entire team until someone picks up. A warm transfer takes place, and you finish up with the homeowner.
If the homeowner doesn't pick up, the AI agent leaves a voicemail and follows up until you close.
If the AI doesn't reach the homeowner the first time, they will keep following up based on a schedule you set until they do reach the homeowner.
AI support that complements your team
Make & Take Calls
The AI Agent will automatically call new home services leads. If the homeowner doesn't answer, they'll leave a voicemail and automatically schedule a follow-up call.
Warm Transfers
Once the AI Agent reaches the homeowner the call will be warm transferred to a team member.
Prequalify Leads
The AI Agent can ask basic questions about the homeowner's service needs, location, and urgency. If the homeowner is a good fit, the call will be warm transferred to a team member.
Fully Customizable
You can customize the AI Agent's personality, voice, and even custom questions and answers the agent can respond with.
Automated SMS
The AI Agent will automatically send SMS messages to the homeowner to introduce your team and let them know to expect a call.
Schedule Estimates
The AI Agent can schedule estimates and service visits if the homeowner is unable to take the call or if a team member is unavailable.
Integrations
The AI Agent can integrate with your CRM, scheduling and dispatch tools, calendar, and other tools to help your team close deals.
Additional Support
Our team works with you to fine-tune your AI Agent's scripts, voice, and call flows so it sounds and performs exactly the way your business needs.
Additional Features
- Reporting & Analytics
- Custom Caller IDs
- Notes & Tags
- Lead Routing
- Call Recordings
- Follow-up Calls
- Whispertext
- Unlimited Teams
- $3/ extra numbers
- Unlimited Leads
- Unlimited Users
- SMS Messages
Don't replace your team — have AI make them better!
Scenarios that your AI agent can help contribute to your team
Get the homeowner on the phone and make a warm transfer
Handle leads outside of business hours
Answer basic questions about your services
Schedule estimates and follow-up calls
AI acts as receptionist and directs calls to the right person
Syncs Instantly with Top Calendar, CRM & Scheduling Platforms
Callingly integrates with 1,000+ CRMs, calendars and sales tools. You can be up and running in a few clicks, ringing every new homeowner automatically and syncing each call recording and stat with your CRM.
Frequently Asked Questions
What is the Callingly AI Agent? How does it work for home services businesses?
The Callingly AI Agent is a human-like AI agent for home services that transforms how your business handles incoming leads and calls. Powered by advanced natural language processing, it delivers nuanced conversations with the warmth, expertise, and professionalism of your best team member. By understanding homeowners and their intent, your AI Agent answers questions, schedules estimates, and intelligently routes good-fit homeowners to your team — so your people stay focused on booking and completing jobs.
What call handling capabilities does the AI Agent offer? Can it handle multiple leads?
The AI Agent can handle multiple leads simultaneously, making and receiving calls, qualifying homeowners, scheduling estimates, and providing support. It can manage call routing, warm transfers to your team, and follow-up scheduling. The system scales based on your plan, with different tiers offering varying call minute allowances and concurrent call capabilities.
Are calls handled by the AI Agent secure? How do you ensure data privacy?
Yes, all calls handled by the AI Agent are secure and encrypted. We implement enterprise-grade security measures including end-to-end encryption, secure data transmission, and compliance with industry standards. Customer data is protected and we do not use customer conversations to train our AI models without explicit consent.
How does the AI Agent compare to a traditional answering service or IVR?
Unlike traditional IVR systems that use rigid menu structures and limited responses, the AI Agent engages in natural, conversational interactions. It understands context, handles common questions, and provides personalized responses around the clock — without the staffing costs of an answering service. While IVR frustrates homeowners with long menus, the AI Agent creates positive experiences that feel human and engaging.
Can the AI Agent handle complex questions? How?
Yes, the AI Agent can handle complex questions through advanced natural language processing and contextual understanding. It can break down complex queries, ask clarifying questions, and provide detailed responses. For questions beyond its capabilities, it intelligently transfers to a team member with full context, ensuring seamless handoffs.
What types of home services businesses benefit from the AI Agent?
The AI Agent benefits HVAC, plumbing, electrical, roofing, landscaping, pest control, remodeling, and any home services business that relies on phone-based customer interactions. It's particularly valuable for businesses with high lead volumes from their website and ads, limited office staff, or those looking to improve response times and contact rates.
What happens if the AI Agent can't answer a homeowner's question?
When the AI Agent encounters a question it cannot answer, it intelligently routes the call to a team member through a warm transfer. The AI provides context about the conversation to the team member, ensuring a seamless handoff. If no one is available, the AI can schedule an estimate or follow-up call based on your business's rules.
How can the AI Agent help my business?
The AI Agent helps your business by ensuring every service lead gets immediate attention, reducing response times from hours to seconds. It handles routine inquiries, qualifies homeowners, and schedules estimates, freeing your team to focus on high-value activities like booking and completing jobs. This leads to higher contact rates, more booked estimates, and better use of your team's time.
Will the AI Agent replace my team?
No, the AI Agent is designed to complement and enhance your team, not replace them. It handles routine tasks and initial interactions, allowing your team to focus on estimates, jobs, and relationship building. The AI works alongside your team to improve efficiency and customer satisfaction.
Do you use customer data to train AI Agent models?
We prioritize customer privacy and data protection. We do not use customer conversations or personal data to train our AI models without explicit consent. Our models are trained on general conversational data and industry-specific knowledge, ensuring your customer interactions remain private and secure.