Warm transfer calls to a whole team
Hand off a live call to a team and connect the lead to whoever's available first.
Don't gamble a hot lead on one busy agent. Warm transfer a live call to an entire team and connect the first one to answer.
With team warm transfer, an agent can pass a live call to a whole team at once. Callingly rings the team and connects the lead to the first available agent – no guessing who's free.
The lead stays on the line while the right team picks up, so a hot conversation never drops or stalls just because one person happened to be busy.
Ring the whole team. Connect the first to answer. That's how a hot lead never waits on a busy agent.
Ring the whole team
Pass the call to a team instead of a single person, so the lead reaches your group in one move.
Connect to whoever's free
The first available agent takes the call, so leads always reach a live person right away.
Keep the lead engaged
The lead stays on the line through the handoff, so momentum from the first call carries right through.
No lead left waiting
A busy agent never stalls a hot call – the team has it covered the moment the transfer starts.
Never let a hot lead wait on a busy agent. Warm transfer to your team with Callingly!
One transfer reaches your whole team.
- An agent is on a live call with a lead.
- They warm transfer the call to a whole team.
- Callingly rings the team and the lead stays on the line.
- The first available agent answers and joins the call.
- The lead is connected to a live person without missing a beat.
Callingly lets your agents warm transfer a live call to a whole team and connect the first one to answer, so a hot lead is always met by a live person.